Protect your digital assets and sensitive data from evolving cyber threats. Our comprehensive cybersecurity services include anti-virus, firewall, network security, data encryption, and employee training.
 

Harness the power of cloud computing to transform your business operations. We offer cloud migration, infrastructure setup, and managed services to help you optimize performance, enhance security, and reduce costs.
 

Our normal packages are 9am to 5pm Support Monday to Friday with customised solutions outside of these hours. System/Business critical issues can be raised 24/7 regardless of package and costs agreed from the outset (if they aren't included in the package). Although we have minimum terms on our packages, you can move up/down as much as you like throughout that period based on your business requirements.
 

Amongst our Team we have a wealth of experience covering Windows Devices/Servers, Apple Devices, Cybersecurity, all sorts of Software packages - as well as pretty much all aspects of Hardware and of course Web Development Technologies.
 

All of our packages come with an agreed SLA as follows:

1. All response levels are acknowledged within 4 business hours of initial contact with potential resolution time (if possible). Not every situation is the same - and where considerable work (reinstalls, restoring backups, full security lockdown etc.) which makes it impossible to keep to our standard SLA, then the SLA will be extended as required.
2. Critical (A critical system/service is down/unavailable and no work around is available – affects all users)
   The aim is to get these resolved as quickly as possible, the SLA will depend on the severity of the issue so would be agreed from initial contact (where possible).
3. High (A critical system/service is down/unavailable, but a work around is available or the system is working slowly/partially – affects all users)
   The aim is to get these issues resolved as quickly as possible, but hopefully within the same business day.
4. Medium (A task, service, or individual is impacted and no work around is available)
   We aim to get these issues resolved as quickly as possible but normally within 3 business days.
5. Low (A task, service, or individual is impacted and a work around is available)
   For these issues we will work with the user/s affected and agree a suitable resolution timeline. Our aim is to resolve these within 5 business days.
6. General Query (A task, service, or individual is impacted, but there is low/no impact on productivity)
   As these tend to be general queries that have little/no impact on productivity then we work with the user/s involved but normally we try to resolve them within 7 business days.