Standard support from 9 am to 5 pm, Monday to Friday. Bespoke plans available for extended hours.
Let us handle all of your I.T. requirements
Unlock the full potential of your business with Genisys Systems' comprehensive I.T. solutions. Our expert team delivers tailored support to keep your operations running smoothly, whether through remote assistance or on-site visits. Enhance your security with advanced cybersecurity measures, optimise performance with cloud computing, and benefit from 24/7 critical support. With flexible packages and a commitment to excellence, Genisys Systems ensures your technology works seamlessly, allowing you to focus on what matters most—growing your business.
Flexible Hours
On-Site and Remote Support
Primarily remote services, with on-site visits when necessary to cover all your office locations.
Cybersecurity
Robust protection including antivirus, firewalls, network security, data encryption, and employee training.
Cloud Computing
Enhance operations with cloud migration, infrastructure setup, and managed services to boost performance and security.
24/7 Critical Support
Round-the-clock support for critical issues. Custom packages with flexible terms to meet your business needs.
Experienced Team
Experts in Windows, Apple, cybersecurity, software, hardware, and web development technologies.
Agreed SLAs
All packages include agreed Service Level Agreements (SLAs) to ensure timely responses and resolutions based on issue severity.
Our Support Packages
Depending on the amount of devices you have to cover, and any other services you have with us - our pricing starts at just £15.00 per month per device (Laptops, Desktop PCs, Tablets) and includes avast Anti-Virus/Firewall protection as well.
Drop your details below and we'll give you a call to discuss your requirements and sort out a quote for you.
| Ad-Hoc | Basic | Advanced | Managed | |
|---|---|---|---|---|
| Ideal For | If you need help every now and then or for one-off I.T. Projects. | When you just need someone on hand to ask questions at a fixed monthly cost. | For those times when you need someone on-site every now and then. | A fully managed service - we look after everything, on-site and remote. |
| Availability | As Required | Mon-Fri 9am to 5pm | Mon-Fri 9am to 5pm | 24/7 |
| Email Support | ||||
| Phone Support | ||||
| On-Site Support | ||||
| Security Software Included | ||||
| Service Level Agreement | ||||
| Per User Device (PC/Laptop/Tablet) | N/A | £15.00 | £20.00 | £25.00 |
| Per Extra Device (Printer/Scanner) | N/A | N/A | £10.00 | £5.00 |
| Per Server | N/A | N/A | £75.00 | £50.00 |
| Minimum Monthly Fee | N/A | £60.00 | £200.00 | £500.00 |
| Minimum Term | N/A | 12 Months | 12 Months | 12 Months |
| Pay As You Go Hourly Rate | £90.00 | N/A | N/A | N/A |
| Prepaid Hourly Rate | £75.00 | N/A | N/A | N/A |